Define the right question
How-might-we exercises turn a broad recruitment problem into focused design opportunities.
Reverse
curriculum.
A UX case study about trust in recruitment: a service concept where companies can confirm the skills listed in a candidate’s CV.
PROJECT
Reverse curriculum
YEAR
2021
FOCUS
Service design / UX/UI / Concept & prototype
Service concept / A different way to make professional experience visible.
Make experience easier to understand and verify.
The brief focuses on a difficulty faced by micro and small businesses: identifying suitable candidates when information in online CVs can be hard to verify.
The proposed service lets people publish their experience and invite companies to confirm skills. The design explores how both sides could participate in a clearer hiring process.
THE DESIGN PRINCIPLE
Make skills visible.
Make trust part of the journey.
02 / DESIGN DECISIONS
From the problem to the experience.
Design for two sides
The concept considers both the person presenting their CV and the company confirming experience.
Explain the trust mechanism
The interface proposal centres on readable profiles and understandable confirmation steps.
03 / FROM RESEARCH TO INTERFACE
Inside the process.
Original research and design boards from the case study.
A service proposal centred on credibility.
A UX/UI exploration of how candidate profiles and company participation could work together, documented through the original research, process boards and interface proposal.
Service designUX/UIConcept & prototype
